Summary

When you visit our website, we collect a certain amount of personal data. We respect your personal data and take its security very seriously.

  • We only hold what data we need for the purpose for which we obtained it.
  • We delete your data when it has reached the end of its retention period.
  • You have privacy rights.
  • We are happy to answer your questions. Our contact details can be found at the end of this notice.

What data we hold

When you visit our website we collect the following:

  • IP Address/ MAC address
  • Name, title and place of work
  • Email address

How we use your personal data

References to the legal basis for processing of your personal data (e.g. “(Basis: Art. 6(f).)”) are a reference to the article of the General Data Protection Regulation. Each piece of personal data that we process must have a legal basis.

Technical data

We use the logs from our servers to help with our company’s security as well as to look at visitor behaviour (e.g. which website pages get the most traffic or are the most popular).

There are only necessary cookies and no tracking cookies on this site. The two cookies set by the site are session cookies and they get deleted when closing the browser session.

(Basis: Art. 6(c): we have a legal obligation to protect the data of our customers and our staff. Art. 6(f): strategy planning is a legitimate activity for a business.)

Your data and transfers outside of the EEA

We do use systems whose servers are outside the EEA. In most cases adequate safeguards are in place either via EU-US Privacy Shield Framework or EU Model Contracts. We are addressing systems which do not yet have sufficient safeguards.

Your rights

You have rights in respect of our processing of your personal data which are:

  • To access to your personal data and information about our processing of it. You also have the right to request a copy of your personal data (but we will need to remove information about other people).
  • To rectify incorrect personal data that we are processing.
  • To request that we erase your personal data if:
    • we no longer need it;
    • if we are processing your personal data by consent and you withdraw that consent;
    • if we no longer have a legitimate ground to process your personal data; or
    • we are processing your personal data unlawfully
  • To object to our processing if it is by legitimate interest.
  • To restrict our processing if it was by legitimate interest.
  • To request that your personal data be transferred from us to another company if we were processing your data under a contract or with your consent and the processing is carried out automated means.

If you want to exercise any of these rights, please contact us using the details at the end of this notice.

Third parties

We do not transfer your personal data to third parties except the following:

  • We outsource our website management to a contracted third party who understands fully obligations regarding keeping personal data safe.

We have appointed a Data Protection consultant, Sapphire Consulting, and any issues regarding data protection or this fair processing notice should be addressed to them at [email protected]. In the event of wanting further information about your Data Subject rights, or in the case of making a complaint, you can contact the ICO, the supervisory authority in the UK on 0303 123 1113. Or via the website here https://ico.org.uk.

Retention periods

This is the length of time that we will continue to process or store your personal data.

Server logs: one year

Contact us

IA Danehurst Court
35-37 West Street
Rochford
Essex SS4 1BE

0800 0184 724
[email protected]
www.iasupport.org